How Crew Surge Fits Into the Utility Storm-Response Ecosystem

The contractor-side mobilization layer

When a utility calls, the contractor needs a clear picture of what can be mobilized. Crew Surge is built for that contractor work: preparing the response before and during a storm event.

• Resource availability — see who can be reached and who is available.
• Crew building — turn available people and equipment into deployable crews.
• Subcontractor coordination — reach subcontractors and partner companies through Crew Surge Hub when the response is larger than one workforce.
• Commitments — understand what can be committed from confirmed availability.
• Roster preparation — prepare a utility-ready roster from that information.

Connected workflows

A storm response already brings together the utility, the contractor, and the subcontractors that contractor calls. Crew Surge keeps the contractor’s side of that work connected. Polling, crew building, subcontractor coordination, and roster preparation stay in one workflow, and the picture updates as responses arrive.

That connected workflow may support coordination with the rest of a storm response. The contractor remains the one who prepares and shares resource information with the utility that called.

For utilities

Utilities depend on contractors for timely resource information. Crew Surge helps those contractors see availability, coordinate subcontractors, and prepare rosters in one place, so the information they provide can be more timely and more accurate.

Questions about a specific storm event go to the contractor the utility called. Crew Surge helps that contractor prepare the response.

Partnerships

Organizations that work with electric utility contractors on storm mobilization are welcome to talk with Crew Surge. Use the contact form and choose Partnership Opportunity.